FAQs

Yes!  Our customer service team is always happy to assist. You can contact us via email, live chat or you can give us a call and a member of our...

Discount codes are applicable on full-priced items only. Therefore, discount codes cannot by combined with other discount codes or for items that are part of ongoing promotions.

Our dedicated and friendly customer service team is readily available to assist you during the following hours of operation: Monday to Friday 9am to 5pm. Ways you can contact us: ...

This may vary by product and brand. Kindly contact us with your request via email at info@naturalliving.co.uk or call us on 0330 828 5769 and our team will do our...

Unfortunately, we do not offer cash back options for vouchers or discount codes. If you are having trouble redeeming your voucher or discount code, please contact us via email, call...

No, we do not have special MOQs on specific products.

This is possible for bulk orders. Please contact our Customer Service team via email at info@naturalliving.co.uk with the name of the product you are interested in purchasing and order quantity and...

Unfortunately, we do not provide products to trial, loan or test. However, should you need further information or details about the products you are interested in purchasing, please send your...

Yes, some of the products available for purchase in Natural Living offer free sample swatches. Please contact our customer service team at info@naturalliving.co.uk to request your samples swatches.

Our dedicated customer service team is always available to offer assistance. Simply send us an email at info@naturalliving.co.uk or If you want to talk with a member of our team...

Our customer service team is more than happy to assist you with your order telephonically. However, we are unable to process payments over the phone. After you place your order telephonically, our...

We understand how frustrating it must feel when a product is broken or defective. Therefore, our team is happy to assist you and help resolve this issue, kindly contact us via email...

We can assist in sourcing spare parts but this does depend on the product and brand. Kindly contact us with your inquiry at info@naturalliving.co.uk or call us on 0330 828...

We will be happy to provide you with more details on the products we sell. Please contact us directly at info@naturalliving.co.uk and our team will provide you with the relevant information. You...

You are more than welcome to redeem your voucher or discount on an eligible orders. Unfortunately, discounts and vouchers cannot be combined or applied to sale or promotional products.