FAQs
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What is the timeframe of getting a broken item fixed?
This is really dependent on the type of repair needed and spare part stock availability. If a spare part is in stock, we can usually get this shipped to you...
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How long is the warranty for my product?
For all massage tables, spa, salon, beauty, barber, fitness and physiotherapy equipment & furniture, warranty periods vary as this depends on the product and brand. You can find this information...
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What do I need to provide if my item is broken/defective?
Should your item be broken or defective, please provide us with the following information via email at info@naturalliving.co.uk: Order number Pictures & Videos of defect Details regarding the defect Your...
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My electric massage table stopped operating, what do I do?
Should your electric massage table stop operating, please contact us as soon as possible via email at info@naturalliving.co.uk and provide us with your order number, pictures and a video of...
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Where can I find spare parts on your website?
We do have some spare parts listed on our website, if you are looking for a specific spare part and cannot find it on our website, please email us at...