Should your item be broken or defective, please provide us with the following information via email at info@naturalliving.co.uk:
- Order number
- Pictures & Videos of defect
- Details regarding the defect
- Your contact details
Our team will then assist you as best as possible in checking if your item is still under warranty or finding a spare part.
Should you find damage or a defect when your order is delivered, please contact us within 24 hours with the information above.