REM reserves the right to repair or replace faulty items. In the first year of ownership, REM may provide and install replacement parts or products for UK mainland customers. In the second and third years, and throughout years 1 to 3 for customers outside the UK Mainland, REM will provide replacement parts or products at its expense.

Cleaning:

Wipe down upholstery and metal parts using a soft cloth and using mild soapy water. (No scouring aids or chemically damaging product should be used.) Dry and polish metal parts using a suitable proprietary metal cleaner.

Floors:

Some floor types can be permanently stained from rubber based feet. Please check the guidelines from your flooring manufacturer. A non-rubber alternative foot is available from REM customer service on request.

We have been an approved REM retailer for nearly 20 years and we deal direct with the REM factory. This ensures that you get the fastest possible delivery dates together with sales and after-sales service. Over the years we have supplied many spas and hotels with REM furniture and equipment. If you need further help or information regarding REM products or a pro-forma invoice - then please email our REM specialist direct: info@naturalliving.co.uk